Most returns are processed within 3-6 business days from date of arrival at our facility but please note that it can take up to 2 weeks
Once your return has been processed and approved, you will receive an email confirming your refund has been issued. The credit will be applied to your original method of payment within 7 business days.
If you have not received your refund within 7 business days of us issuing it, please check with your bank. There is often some processing time before a refund is posted. Otherwise, email us at orders@zenbivy.com.