Order confirmation emails are sent to the email address submitted at checkout.
If you do not see the email in your inbox, be sure to check your spam/promotions folder as well.
If you still do not see it, and are sure you have the correct email address, it may have simply been a typo at checkout. Reach out to us at Orders@zenbivy.com for assistance. Please provide the first and last name the order was placed under. We can verify the email address on your order, correct it, and resend the confirmation email if needed.